I have now learned that my yet to arrive Hewlett-Packard laptop, was not stuck in the Indiana snow, nor stuck on a JetBlue airplane, as I feared was the cause of its delayed arrival at my home. My new computer has been stuck in customs in Indianapolis since very early on the 16th of February. Why would it take five or more days to inspect a little laptop and pass it? My new computer was promised to be at my door 10:30 am on Monday, February 19th. It never arrived, and until today, the FedEx tracking site never bothered to change the arrival date, even after it was long past.

I phoned FedEx today and they were very efficient and helpful, however there is nothing they can do to get 312 computers through customs. Now I do not even have an arrival date. Apparently it is when all 312 HP computers are hand checked by United States Customs. So I am only one of more than 300 people awaiting their new HP Vista computer.

Is this normal? When I made the order there was no advisement that it may take many days for a laptop computer to clear customs. In my mind I am fretting that there may be a bigger issue here. Is something amiss with these computers? Have the Chinese secretly installed some spyware that may be a security threat to the United States? If so, I may be better off to cancel my order and get a Vista-installed Lenova or Vaio, as they seem to be available. I think I will do some checking on those computers.

Maybe I should contact HP and listen to what they have to say.